Privacy statement
H&C Coaches , located at Ellen Pankhurststraat 1, 5032 MD Tilburg, registered in the trade register of the Chamber of Commerce under number 18065545, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
- www.hccoaches.nl
- Ellen Pankhurststraat 1
- 5032 MD Tilburg
- Tel: 085 – 06 09 663
Nicole van den Hout is the Data Protection Officer of H&C Coaches. She can be reached via info@hccoaches.nl .
H&C Coaches finds your privacy very important. We will therefore process and use your data in a secure manner, entirely in accordance with the General Data Protection Regulation. In this privacy statement we explain to you which data we collect from you and why we do this. You can also read what your rights are with regard to this processing. When your data is processed outside Europe, we will ensure that privacy is properly safeguarded, in line with the rules of your country of origin.
Personal data that we process
H&C Coaches processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Gender
- Date of birth
- Place of birth
- Address details
- Phone number
- Email address
- Other personal data that you actively provide, for example by completing a contact form on the website, in correspondence and/or by telephone
- Bank account number
Special and/or sensitive personal data that we process
H&C Coaches processes special and/or sensitive personal data in order to execute our agreement. Our website does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We recommend that parents be involved in the online activities of their children to prevent data from being collected without parental consent. If you suspect that we have collected personal data from a minor without permission, please contact us via info@hccoaches.nl , and we will delete this information.
June 2018
For what purpose and on what basis do we process personal data?
H&C Coaches processes your personal data for the following purposes:
- Concluding an agreement with you, including providing a quotation and introductory meeting (basis: Consent)
- Providing tailor-made guidance (basis: Consent & Agreement)
- To be able to call or email you if this is necessary to carry out our services (basis: Consent & Agreement)
- H&C Coaches also processes personal data if we are legally obliged to do so, such as data that we need for our tax return (basis: Legal obligation)
- Invoicing and processing your payment (basis: Agreement)
Automated decision-making
H&C Coaches does not make decisions based on automated processing that could have significant consequences for people. This concerns decisions that are made by computer programs or systems, without a human being (for example an employee of H&C Coaches) involved.
How long we store personal data
H&C Coaches does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods:
- Personal files : 1 year after completion of assignment
- Sensitive or special personal data : 1 year after completion of assignment
- Financial data : 7 years
Sharing personal data with third parties
H&C Coaches does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with our coaches and suppliers who process your data on our behalf to ensure the same level of security and confidentiality of your data. H&C Coaches remains responsible for this processing.
Cookies, or similar techniques that we use
H&C Coaches does not use analytical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.
June 2018
Rights regarding your personal data
The General Data Protection Regulation gives you a number of rights with regard to the personal data that you allow us to process:
- Inspection : You can at any time request H&C Coaches to inspect your data.
- Amendment : If you wish to have your data amended, improved, supplemented, shielded or deleted based on inspection, you can submit a request to this effect.
- Objection : You can object to the processing of your data based on the legitimate interest of H&C Coaches.
- Data transfer : Should you wish to transfer your data to another provider, H&C Coaches will provide your data in a structured and commonly used format that can be opened by commonly used digital systems.
- Withdrawal : When we have processed data based on your explicit consent, you have the right to withdraw this consent. This may have consequences for the services we can provide to you.
You can send a request for access, modification, deletion, data transfer of your personal data or a request for withdrawal of your consent or objection to the processing of your personal data to info@hccoaches.nl . To ensure that the request for access has been made by you, we ask you to send a copy of your ID. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. H&C Coaches will respond to your request as soon as possible, but in any case within four weeks. H&C Coaches would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons .
How we protect personal data
H&C Coaches takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via info@hccoaches.nl .